A few months ago I went to a local car wash with a half-off coupon and was really pleased with the quality of the wash. So last Thursday when my car was begging me for a wash I brought it back to the same place – sans coupon to get it super clean and shiny.

After I paid for the wash and waited in a waiting area while it was being worked on, I went back out to my Sable and was seriously disappointed. There were spots on the windshield that hadn’t been cleaned, the cupholder had some new mysterious sticky substance that wasn’t there a few moments ago, the inside of the doors were not as meticulously cleaned as they had been the time before and on top of it all (this is what really busts my chaps) a small stack of quarters was missing!

I’m not sure how many quarters were there, but I knew they were there because I noted them as I was thinking about my to-do list, which included laundry, as I went to the car wash.

So, what’s a girl to do? If you were me, what would you have done? Griped about the sub-par service and then griped some more about some missing loose change? I’m not even sure how much was there – would you complain about 75 cents? A dollar? Two dollars? Where do you draw the line?

If you were at a gas station and the attendant charged you 50 cents more than you pumped, would you complain? If you went to a movie and short changed a dollar, would you complain? So what’s the feedback – where’s the line?